Transform Your Home Like a Pro Designer

Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By accessing and using DesignWise DIY services, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily download one copy of DesignWise DIY materials for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display
• attempt to reverse engineer any software contained on the website
• remove any copyright or other proprietary notations from the materials

3. Disclaimer

The materials on DesignWise DIY's website are provided on an 'as is' basis. DesignWise DIY makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall DesignWise DIY or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on DesignWise DIY's website, even if DesignWise DIY or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Refund Policy

We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with your purchase, please contact our support team within 30 days for a full refund.

6. Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected]

Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

• Name and contact information
• Payment information
• Design preferences and project details
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Communicate with you about products, services, and events

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our website
• Law enforcement when required by law
• Business partners with your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

Cookie Policy

Last updated: January 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

2. How We Use Cookies

We use cookies for several purposes:

• Essential Cookies: These are necessary for the website to function properly
• Analytics Cookies: These help us understand how visitors use our website
• Functionality Cookies: These remember your preferences and settings
• Marketing Cookies: These are used to deliver relevant advertisements

3. Types of Cookies We Use

Session Cookies: These are temporary cookies that expire when you close your browser.

Persistent Cookies: These remain on your device for a set period or until you delete them.

4. Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible.

5. Third-Party Cookies

We may use third-party services that place cookies on your device. These services have their own privacy policies and cookie policies.

6. Contact Us

If you have any questions about our use of cookies, please contact us at [email protected]

Refund Policy

Last updated: January 2024

1. 30-Day Money-Back Guarantee

We stand behind our products with a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can request a full refund within 30 days of your purchase date.

2. Refund Process

To request a refund:

1. Contact our support team at [email protected]
2. Provide your order number and reason for the refund request
3. Our team will process your request within 2-3 business days
4. Refunds will be issued to your original payment method within 5-10 business days

3. Refund Eligibility

To be eligible for a refund:

• Request must be made within 30 days of purchase
• You must provide a valid reason for the refund
• Account must not have violated our terms of service

4. Non-Refundable Items

The following items are not eligible for refunds:

• Custom design consultations that have been completed
• Digital downloads after 30 days
• Purchases made with promotional credits

5. Partial Refunds

In some cases, we may offer partial refunds for services that have been partially used or delivered.

6. Contact Information

For refund requests or questions about this policy, please contact us at [email protected] or call 1-800-DESIGN-1